Are you in the process of starting your new business? Then, undoubtedly picking the right supplier is one of the key decisions you will make. It is an essential first step towards managing product quality and limiting product defects in your orders. Wisely choose the right hardware supplier for your business and you will be on your way to quality products and satisfied customers.

But how do you pick the right hardware supplier for your business? Discussing with some experts from Astro Supplies, the IT accessories supplier in Dubai, we came across some interesting facts. Read ahead and find a few tips they shared on how to choose the right hardware supplier for your business.

What makes a good supplier?

1. Accountability for Quality

Working with a quality supplier who is ready to take responsibility for their part of the deal can make a world of difference in your business. A supplier with accountability will be ready to take up the responsibility for any quality issues and will work forward to address them as early as possible. On the other hand, a supplier who won’t willingly own their mistakes can hinder your ability to meet deadlines and product quality. Watch for signs of accountability as a key characteristic for a trusted supplier.

2. Learn more about the product

Hardware can be a major investment for your business. For the same reason, you should make sure that the technology you choose is the best and will continue to support your business for the long run. Astro supplies, IT spare parts suppliers in Dubai share that striking features or simply the brand name shouldn’t be attracting you. Dig deep into the hardware features and make sure they are needed for your business growth, before making a commitment with the supplier.

3. Do good research on the company

Definitely, it is important to consider the company providing the hardware. How long have they served as a trusted supplier in the industry? Do they have a track record of supplying good quality products and supporting their customers? Try to have a conversation with each vendor you are considering and go through their client testimonials and reviews or any other impartial source of information.

Focus on the suppliers who have experience in making your type of product. Their engineering team also must be well equipped to provide you best bits of advice on the product. To make sure they own the right experience, you can request a list of products they have worked on before. You can review it and decide if it is in a close match with the products you need. Contacting a few of their customers can also be considered to find out if they recommend the supplier you are considering. 

Also, it is recommended to check if the supplier holds any industry-specific certifications for your product type. 

4. Ensure after-sales support

When it comes to selecting a hardware vendor, it’s not just about buying the product one time. You will need after-sales support and maintenance of equipment when required.  The right partner will ensure the availability of engineers and technicians to supplement your needs. Regarding this, you can get enough information from the customer reviews about the supplier.

5. Get an Agreement 

You must have a legal agreement with your supplier that clearly includes the quality levels of the products they supply, the measures they will take in case of defective products, and the services they provide after-sales. Some of the key points to be included in the contract are: quality, steps on defectiveness, Total price with breakups, engineering support provided from the supplier’s side and terms of payments to be made.  

6. Don’t be carried away by huge discounts

However, Astro Supplies, the original printer cartridge supplier in Dubai says that it is worth paying a bit more for a supplier with strong customer support and relationship management. So, don’t be carried away by discounts or lesser prices if it is going to lead to extra burden and headache for your team. 

 Choosing a single supplier for all your IT  hardware needs can often be helpful for continuity or even for a better deal. But it isn’t always a must. Consider getting into contracts with multiple suppliers for different products. This will also give you an understanding of how each one operates and makes things easier if you decide to switch suppliers in the future.

7. Assess your supplier

Once you start your business with a particular hardware supplier, it is not necessary to stick to the same supplier throughout. Have a look at the kind of relationship you share with that vendor and the performance of their hardware product. Then you can decide if they are the best option for your partnership. 

In a nutshell

Finding the right hardware supplier can be one of the toughest and most stressful parts of your new business. Ideally, you need a supplier that is easy to work with and will give you the best partnership. 

Quality of products supplied by them, how smooth and easy it is to have communication with them, their willingness to work, previous profile statistics, and price are all important factors that need to be considered before you pick your supplier.

Astro supplies, Dubai is a one-stop solution for all your business-related IT needs. Get in touch with our team and find out more about our unique services.